Cookie Policy
This cookie policy explains how Carson's Castles, a trading
name of Carsons Events LTD (Company No. 14272038), uses
cookies and similar tracking technologies on our website
carsonscastles.co.uk.
By using our website you agree to the use of cookies in
accordance with this policy. You can manage your cookie
preferences at any time using our cookie consent tool or
through your browser settings.
1. What Are Cookies?
Cookies are small text files that are placed on your device
— computer, tablet or mobile phone — when you visit a
website. They are widely used to make websites work more
efficiently, remember your preferences and provide
information to website owners about how their site is being
used.
Cookies cannot access other files on your device or carry
viruses. They simply store small pieces of information that
help improve your browsing experience.
2. How We Use Cookies
We use cookies for the following purposes:
- To ensure our website functions correctly
- To remember your preferences and settings
- To analyse how visitors use our website so we can
improve it
- To measure the effectiveness of our advertising
- To provide personalised content and ads
- To protect our website from security threats
3. Types of Cookies We Use
Essential Cookies
These cookies are strictly necessary for our website to
function and cannot be switched off. They are set in
response to actions you take such as setting your cookie
preferences, filling in forms or completing a booking.
Without these cookies parts of our website will not work
correctly. They do not store any personally identifiable
information.
Examples of essential cookies on our site:
- Cloudflare cookies — used to
identify trusted web traffic, protect against malicious
activity and deliver our website content quickly and
securely via Cloudflare's global network
- WooCommerce cookies — used to
maintain your session, remember items in your booking
and keep your experience consistent throughout the site
- WordPress cookies — used to manage
your logged-in session if you access any password
protected areas of our site
- Cookie consent cookies — used to
remember your cookie preferences so we don't ask you
again on subsequent visits
Analytics Cookies
These cookies help us understand how visitors interact
with our website by collecting and reporting information
anonymously. This helps us improve how our website works
and the content we provide.
These cookies are only set with your consent.
- Google Analytics 4 (_ga, _ga_*) —
used to distinguish users and track how pages are used
across our website. Data is aggregated and anonymised.
Google Analytics data is processed by Google LLC. For
more information visit
Google's Privacy Policy
- Microsoft Clarity (_clck, _clsk,
CLID, ANONCHK, MR, MUID, SM) — used to
record anonymised session data including heatmaps and
user behaviour recordings to help us understand and
improve the user experience on our website. For more
information visit
Microsoft's Privacy Statement
Marketing & Advertising Cookies
These cookies are used to track visitors across websites
and display ads that are relevant and engaging. They are
set by our advertising partners and are only placed with
your consent.
- Google Ads (_gcl_au, _gcl_aw) —
used to measure the effectiveness of our Google Ads
campaigns by tracking whether visitors who clicked our
ads went on to take action on our website such as
clicking our booking button. For more information visit
Google's Advertising Policy
- Google Tag Manager — used to manage
and deploy marketing and analytics tags on our website
without editing code directly. GTM itself does not
collect personal data but facilitates the tools listed
above
Functional Cookies
These cookies enable enhanced functionality and
personalisation on our website. They may be set by us
or by third party providers whose services we use on
our pages.
- BouncyCastleNetwork booking widget —
our online booking system uses cookies to maintain your
booking session when you use the booking widget on our
product pages. These cookies are set by
BouncyCastleNetwork.com and are necessary for the
booking process to function correctly
4. Third Party Cookies
Some cookies on our website are set by third party
services that appear on our pages. We do not control
these cookies and they are subject to the privacy
policies of the respective third parties. The third
party services that may set cookies on our site include:
- Google LLC (Analytics, Ads, Tag Manager)
- Microsoft (Clarity)
- Cloudflare Inc
- BouncyCastleNetwork.com
- Trustpilot
We encourage you to review the privacy and cookie
policies of these third parties for more information
about how they use cookies.
5. Cookie Duration
Cookies can be either session cookies or persistent
cookies:
- Session cookies — temporary cookies
that are deleted from your device when you close your
browser. These are used to maintain your session while
you browse our site
- Persistent cookies — cookies that
remain on your device for a set period of time or until
you delete them manually. These are used to remember
your preferences on return visits
The specific duration of each cookie varies by provider.
Google Analytics cookies typically persist for up to 2
years. Microsoft Clarity cookies persist for up to 1 year.
Cloudflare cookies are typically session based.
6. Managing Your Cookie Preferences
You have full control over which cookies are placed on
your device. You can manage your preferences in the
following ways:
Cookie Consent Tool
When you first visit our website you will be presented
with a cookie consent banner allowing you to accept all
cookies, reject non-essential cookies or manage your
preferences individually. You can change your preferences
at any time by clicking the cookie settings link in our
website footer.
Browser Settings
You can also control cookies through your browser
settings. Most browsers allow you to:
- View cookies currently stored on your device
- Delete some or all cookies
- Block cookies from specific websites
- Block all third party cookies
- Set preferences for specific websites
Please note that disabling certain cookies may affect
the functionality of our website and some features may
not work as intended.
For guidance on managing cookies in your specific browser
visit:
Opt Out Of Google Analytics
You can opt out of Google Analytics tracking across all
websites by installing the
Google Analytics Opt-out Browser
Add-on.
Opt Out Of Google Ads
You can opt out of personalised Google advertising by
visiting
Google's Ad Settings.
7. Google Consent Mode
Our website uses Google Consent Mode v2 which adjusts
the behaviour of Google Analytics and Google Ads based
on your consent choices. When you decline analytics or
advertising cookies Google will use modelled conversions
and aggregated data rather than individual tracking —
ensuring our advertising can still function effectively
while respecting your privacy preferences.
8. Changes To This Policy
We may update this cookie policy from time to time to
reflect changes in the cookies we use, changes in
technology or legal requirements. Any updates will be
posted on this page with a revised review date.
We encourage you to check this page periodically to
stay informed about our use of cookies.
9. Contact Us
If you have any questions about our use of cookies or
this cookie policy please contact us:
Carsons Events LTD
Trading as Carson's Castles
47 Buckland End, Shard End, Birmingham, B34 6LB
Company No. 14272038
✉️
[email protected]
📞 07700 181 976
📞 0121 819 0281
For complaints about our use of cookies you can also
contact the Information Commissioner's Office (ICO) at
ico.org.uk or on 0303 123 1113.
Last reviewed: April 2026
